Find a way forward, together.
Support for resolving workplace disagreements through respectful dialogue and fair processes.
Types of Disputes We Handle
Wage & Benefit Disputes
Salary calculations, overtime pay, allowances, and benefit entitlements
Working Conditions
Work hours, break periods, workplace environment, and safety concerns
Employment Issues
Unfair dismissal, disciplinary actions, contract disputes
Interpersonal Conflicts
Team disputes, supervisor-employee conflicts, harassment cases
Policy Violations
Company policy disputes, procedure disagreements, rule interpretations
Union Relations
Collective agreement interpretations, union representation issues
Our Resolution Process
Intake
Case assessment and initial consultation
Investigation
Fact-finding and evidence gathering
Mediation
Facilitated discussion between parties
Resolution
Agreement reached and documented
Follow-up
Implementation monitoring and support
Our Mediation Approaches
Facilitative Mediation
Helping parties communicate effectively and find their own solutions through guided discussion.
Evaluative Mediation
Providing expert assessment and recommendations based on industry standards and legal requirements.
Transformative Mediation
Focusing on improving relationships and building understanding between conflicting parties.
Our Track Record
Successfully resolved disputes
From intake to resolution
Since 2020
Client satisfaction with outcomes
When to Seek Our Services
Early Intervention Signs
- Repeated complaints from employees
- Decreased productivity or morale
- Communication breakdowns
- Increased absenteeism or turnover
Emergency Situations
- Threatened or actual work stoppages
- Formal grievances filed
- Legal action threatened
- Safety concerns raised
Benefits of Professional Mediation
Cost Effective
Significantly less expensive than legal proceedings
Quick Resolution
Faster than court proceedings, minimizing disruption
Confidential
Private process protects all parties' reputations
Preserves Relations
Maintains working relationships between parties
Transparent
Clear process with defined steps and timelines
High Success Rate
Proven track record of successful resolutions
Be Part of the Solution
Join our collective bargaining process and help shape the future of employment in Zimbabwe's furniture manufacturing industry. Your voice matters in creating fair, sustainable, and prosperous working conditions.